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"I want a City government that is responsible and responsive to its residents and businesses."
results 68% needs improvement

Satisfaction with City Services Overall

Description: Surveyed response to “satisfaction with government-provided services".  

Results 2017: (updated August 2017) 68% of residents indicated they were satisfied with city services 

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Importance: Satisfaction with services is a useful benchmark of a citizen’s overall experience in Redmond and is a broad reflection of how they feel about living in Redmond.


Target: 85% of surveyed residents satisfied with City services.

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Performance measure mapping: this measure has previously been reported in Community Indicators, and within Budgeting by Priorities documentation. 

 

results 4/9% exceeds target

Redmond's Price of Government

Description: The sum of all taxes, fees and other revenues collected by all sectors of city government, divided by the aggregate personal income of City residents

Results: 2015: Price of Government = 4.9%​​ 

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Importance: Allows the City to monitor the level of resources available to provide City services and the band within which residents are willing to pay for those services.


Target: Price = 5.2% - 5.5%

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Performance measure mapping: tbd



results AAA rating meets target

Redmond's Bond Rating

Description: Reflects the City’s ability to meet or exceed the highest nationally-recognized fiscal policy benchmarks as determined by bond rating agencies.

Results: 2016: (updated August 2017) Confirmed AAA Bond Rating 

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Importance: Measure of prudent financial management practices, maintenance of an open and transparent government and indicator of system integrity.

Target: Maintain AAA Bond Rating

Performance measure mapping: this measure has previously been reported in Community Indicators, and within Budgeting by Priorities documentation.